Question 1

Do you accept returns?

Accepted Answer

At Heart 2 Art, I understand that sometimes a change of heart can happen, or a product may not meet your expectations. Unfortunately, ALL SALES ARE FINAL, so please take purchases into careful consideration. I do not accept refunds or returns. 😞 Thank you for your understanding and support. ❤️

If you are facing any issues or concerns with your order, please reach out via the contact options, and I'll do my best to help you in any way I can to make things right!

Question 2

What are acceptable forms of payment?

Accepted Answer

Heart 2 Art accepts only credit/debit cards, apple pay, and google pay. 😊

Question 3

How fast will my order come?

Accepted Answer

It's so hard to wait for an order to arrive—but please bear with me! 📦 You can expect around 2-3 weeks at most for your order to arrive, though it varies from order to order and depends on other factors (like third parties). I will do my very best to get your order to you as swiftly and as smoothly as possible. ☺️ It's very likely your order will arrive much faster!

Question 4

Are your products print on demand?

Accepted Answer

Correct! All prints and stickers are printed and created on demand, and products are printed in small batches to ensure excellent quality. ⭐️ All products are in stock until I run out of the required materials that need to be replenished.

Question 5

Is Heart 2 Art open internationally?

Accepted Answer

I would love nothing more than to share my art everywhere in the world, but for now, I unfortunately do NOT sell internationally. That said, I definitely plan in the future to open up shop internationally! 🌏

Question 6

Do you sign your art?

Accepted Answer

Yes! As an artist, I sign ALL of my art (and products). This also helps to protect my art against plagiarism as well. ☺️

Question 7

What materials do you use?

Accepted Answer

I create my art through various mediums, and I love working with both digital and traditional! 🎨

For traditional art, I use graphite, charcoal, watercolor, ink, colored pencils, and (occasionally) acrylic gouache.

For digital art, I use a mix of Procreate (my favorite!) on my iPad and Clip Studio Paint on my Wacom. Some of my absolute favorite Procreate brushes are scopus (for sketching), marker roll (for line art + rendering), studio pen, soft brush, medium brush, dry ink, and watercolor. 🩷

Question 8

Do print sizes include borders?

Accepted Answer

Yes! Print sizes include the size of the ENTIRE print, the art itself in combination with the 0.25-inch border on all sides. 😁 All prints are printed and sold with borders. Stickers are sold with outlines (aka sticker "borders").

Question 9

Why do some print sizes cost more?

Accepted Answer

Good question! Some print sizes, specifically medium sizes (such as 8x11 or 8x10), cost a little bit more than the smaller or smallest size available for that print. Medium prints cost an additional $2 because it takes a lot more ink to print a bigger sheet of paper, and the ink is quite expensive to replenish. 😅 This extra little fee helps a ton, even though it might not seem like it!

On a side note, some prints only come in one size, and if this is the case, there will be no additional cost. All of the print sizes I offer vary slightly for certain art pieces depending on the size of the work created. Hence, this is why some art may come with more size options. I've chosen print sizes that fit my art the best! :) ❤️

(I plan to one day sell bigger sizes of my art!)

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